FAQ'S

💕 Yoli’s Custom Creation — Frequently Asked Questions

What is your return and refund policy?
Every piece is carefully inspected before it leaves our hands, and we do our best to ensure you receive a beautiful, high-quality creation.

Because our products are handmade and customized, all sales are final. We do not accept returns or issue refunds.

Can I cancel my order?
Cancellations may be requested within 24 hours of purchase. After 24 hours, the order cannot be canceled because your item may already be in the preparation or production process.

How long does shipping and delivery take?
Shipping and delivery times are estimates and may be affected by USPS delays, weather, holidays, or other circumstances outside of our control.

What happens after my order ships?
Once your order has been shipped and tracking information has been provided, Yoli’s Custom Creation LLC is not responsible for delays, missed delivery estimates, or temporary gaps in tracking updates.

Will I receive a refund if my package is delayed?
No. Refunds will not be issued for orders delayed while in transit.

Do handmade items have slight variations?
Yes. Since each piece is handmade, slight variations or minor imperfections may occur as a natural part of the handmade process. Each item is carefully inspected before it is shipped.

Thank you so much for supporting a small handmade business! Your patience, understanding, and support mean more than you know. 💗

Handmade with love. Created with purpose. Made just for you.
Yoli’s Custom Creation